Get Help

Have a question about an order, a refund or your puppy plan? Open a ticket below. A real person reads every ticket and replies by email.

  • Bought something?Add your order number so we can find it fast.
  • Can’t find your download?Check your spam folder for your order email first.
  • Worried about your puppy’s health?Call your vet. We can’t give veterinary advice.

Prefer email? Write to support@lovemypuppy.store and include your order number. Already opened a ticket? Check it here.